Varun Sharma

Varun Sharma is co-founder and CEO of Enterpret, the customer-feedback intelligence company he started in 2020 with his brother Arnav Sharma. After customer-success roles at LinkedIn, Amplitude, and Scale AI, he recruited Arnav (formerly engineering at Uber) to build tooling that extracts themes and emerging problems from feedback at scale.

Customer success seats and the feedback pile

In TechCrunch interviews Sharma describes watching product and CX teams drown in feedback despite analytics tools. The brothers founded Enterpret to connect support, sales, and market signals into structured context teams can use for prioritization and retention.

Scaling Enterpret after Series A

As CEO of Enterpret he raised a Series A led by Canaan Partners with Kleiner Perkins and others, after an earlier seed launch covered by TechCrunch. The public thesis stays on customer feedback as a primary dataset, not a side channel nobody reads.