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Gladia

Speech-to-text API from Paris that transcribes and enriches audio in real time or in batch across 100+ languages, with EU data residency.

7.9/10
Overall Score
Recommend

Gladia handles speakers who switch languages mid-sentence and adds diarization, entity detection, and PII redaction at no extra cost, hosted fully in the EU if needed.

Best for

Meeting assistants, contact center software, and media platforms that need multilingual transcription with accurate names and timings at volume.

Not ideal for

Teams that want text-to-speech or a full voice agent stack from one vendor, or buyers needing on-device transcription.

Verdict

Gladia is a speech recognition company in Paris, France, founded in 2022 by chief executive Jean-Louis Quéguiner and chief technology officer Jonathan Soto. Its API records, transcribes, and enriches audio from uploads, live streams, phone calls, and meeting bots with its Solaria models, supporting 100+ languages with automatic language switching, and customers include Aircall, VEED, and Carv. It matters because transcription errors corrupt every summary and CRM entry built on top, and many voice products serve users who do not speak only English.

Score Breakdown

How Gladia scores in the categories that matter to its buyers.

Buyer outcomes

Multilingual accuracy
8.6
Real-time latency
8.2
EU data residency
8.6
Breadth beyond transcription
6.9

Company & commercial

Innovation & product leadership
7.8
Project management & communication
7.6
Pricing
7.6
Contract fairness
7.7

Pricing

Gladia prices per hour of audio. Every language and core feature is included on all plans.

PlanPriceWhat stands out
Starter$0.61 / hr async, $0.75 / hr real-timePay as you go with 50€ in free credits; 30 real-time concurrent requests
GrowthFrom $0.20 / hr async, $0.25 / hr real-timeUpfront commitment, custom volume discounts, training opt-out
EnterpriseCustomCustom models, zero data retention, SLAs, custom hosting

The Field at a Glance

How Gladia compares with other Voice, speech & multimodal pipelines vendors we reviewed, by Overall Score and relative typical engagement cost.

6 7 8 9 Overall Score $ $$ $$$ $$$$ Relative typical engagement cost Deepgram AssemblyAI Rime ElevenLabs Gladia 7.9
Gladia Deepgram AssemblyAI Rime ElevenLabs

Gladia scores 7.9 in Voice, speech & multimodal pipelines, under Deepgram (8.0), level with AssemblyAI (7.9) and Rime (7.9), and ahead of ElevenLabs (7.8). Relative cost lands lower for this subcategory.

Use-case matrix

Use caseFitNotes
Multilingual meetingsStrongCode-switching across 100+ languages.
Contact center callsStrongAircall cut transcription time by 95%.
Subtitling pipelinesStrongPrecise word timings for captions.
EU data sovereigntyStrong100% EU data residency option.
Text-to-speechWeakGladia focuses on speech-to-text and audio intelligence.
Offline or on-device useWeakDelivered as a cloud API.

Who it’s for

Good fit

  • Meeting assistant builders
  • Contact center platforms
  • European companies with data residency rules

Poor fit

  • Teams needing voice synthesis
  • On-device apps
  • Single-language hobby projects

Review Excerpts

Below are excerpts from public reviews. Our team scoured public reviews, forums, and chat rooms to get a balanced view of customers' experience with this company. Paid reviews and pay-for-play sites such as Clutch were excluded.

How it's used

“The speed and accuracy improvements were game-changers. We cut transcription time by 95% and the multilingual support is unmatched.”

Farid Issabhaï, Staff Engineer, Aircall, company testimonial published by Gladia · gladia.io
What people like

“Everything we do based on transcription became better after we switched to Gladia. The accuracy across European languages has been transformative.”

Valentijn van Gastel, CTO, Carv, company testimonial published by Gladia · gladia.io
What people like

“We are 100% benchmark & evaluation driven. Gladia was one of the best providers selected on merit to transcribe user videos.”

Kojo Hinson, CTO, VEED, company testimonial published by Gladia · gladia.io
What people don't like

The pay-as-you-go Starter plan caps usage at 30 real-time and 25 async concurrent requests, and model training opt-out is automatic only from the Growth plan up.

Product fact · Gladia pricing

Company Facts

Founded
2022 (CB Insights)
Total funding raised
$20.03M (CB Insights)
Status
Acquired by OVHcloud in July 2026 (CB Insights, OVHcloud)
Key investors
OVHcloud, XTX Ventures, XAnge, Roosh Ventures, Soma Capital (CB Insights)
Website
gladia.io

Key Leadership

Jean-Louis Quéguiner

Jean-Louis Quéguiner

Founder and CEO

Methodology

This page is an independent evaluation of Gladia for buyers comparing options in voice, speech & multimodal pipelines. AI Industry Reviews accepts no sponsorships, advertising, or pay-for-placement fees. Gladia did not pay for this review.

What we scored

The headline number is an Overall Score on a 0-10 scale. Eight criteria sit under it in two groups.

  • Buyer outcomes (for voice, speech & multimodal pipelines)
    • Multilingual accuracy
    • Real-time latency
    • EU data residency
    • Breadth beyond transcription
  • Company & commercial
    • Innovation & product leadership
    • Project management & communication
    • Pricing
    • Contract fairness

Pricing measures whether the price looks fair for the value delivered, including packaging and renewal friction that show up in real buying cycles.

Score Composition

InputWeightWhat it covers
Reviews40%A proprietary read of what practitioners say about likes, complaints, and day-to-day use, including public review sites, forums, and private chat rooms. Paid reviews and pay-for-play sites such as Clutch are out of scope.
Product35%Hands-on look at screens and workflows.
Pricing15%Whether the price looks fair for what you get.
Docs & training10%Docs, tutorials, and training material.

How we balanced the evidence

The Overall Score is the simple average of the eight criteria. Recommendation language follows that score and the fit pattern described above.

Scope

Gladia is graded here as voice, speech & multimodal pipelines. Criteria scores can move as more review volume and product checks are added.

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