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Fireflies.ai
AI meeting assistant that records, transcribes, summarizes, and searches conversations across major video platforms, with CRM and workflow integrations for revenue and ops teams.
Sales, customer success, and ops teams that want automatic notes, search, and CRM logging without a separate notetaker hire.
Teams that refuse any bot in the meeting, or enterprises standardized on a single conversation-intelligence suite already.
Co-founded by Krish Ramineni.
Verdict
Fireflies.ai is a good fit when meeting notes keep falling through the cracks and you want search across calls. Public pricing makes it easy for small teams to start. Practitioners like transcription and CRM pushes; buyers who want deep deal coaching analytics may still compare Grain-style conversation intelligence peers.
Score Breakdown
How Fireflies.ai scores in the categories that matter to its buyers.
Pricing
Fireflies publishes Free, Pro, Business, and Enterprise plans on fireflies.ai/pricing. Figures below are USD list signals as of September 2026; confirm seat and storage limits on the live page.
| Plan / SKU | Meter | Price (USD) | What stands out |
|---|---|---|---|
| Free | per seat | $0 | Limited transcription and storage |
| Pro | per seat / month | From ~$10 | Higher limits and summaries |
| Business | per seat / month | From ~$19 | Team controls and integrations |
| Enterprise | annual | Custom quote | Security, SSO, and admin extras |
The Field at a Glance
How Fireflies.ai compares with other AI meeting assistants vendors we reviewed, by Overall Score and relative typical engagement cost.
Fireflies.ai scores 8.0 in AI meeting assistants, under Fathom (7.6) and ahead of Avoma (7.9) and Grain (6.8). Relative cost is low on published self-serve plans.
Use-case matrix
| Use case | Fit | Notes |
|---|---|---|
| Auto meeting notes & summaries | Strong | Core Fireflies product. |
| Searchable meeting library | Strong | Team memory use case. |
| CRM sync | Strong | Common revenue-team path. |
| Deal coaching / clip workflows | Mixed | Grain often sharper. |
| Free-tier product-led recorder only | Mixed | Fathom overlaps. |
| GPU training clouds | Poor | Wrong subcategory. |
Who it’s for
Good fit
- Revenue teams that want notes in the CRM
- Ops teams building a searchable meeting library
- Buyers who want published self-serve pricing
Poor fit
- Orgs that ban meeting bots entirely
- Teams that only need GPU hours
- Buyers seeking only code review bots
Review Excerpts
Below are excerpts from public reviews. Paid reviews and pay-for-play sites such as Clutch were excluded.
“Managers stopped asking for manual notes because the summary landed in the CRM before the next stand-up.”
“Search across old customer calls beat digging through personal Drive folders.”
“Some customers still object to a bot joining; you need a clear consent path.”
“We auto-join Zoom and Meet, push summaries to Salesforce, and keep full transcripts searchable for CS handoffs.”
Methodology
This page is an independent evaluation of Fireflies.ai for buyers comparing options in ai meeting assistants. AI Industry Reviews accepts no sponsorships, advertising, or pay-for-placement fees. Fireflies.ai did not pay for this review.
What we scored
The headline number is an Overall Score on a 0-10 scale. Eight criteria sit under it in two groups.
- Buyer outcomes (for ai meeting assistants)
- Transcription & summaries
- Search across meetings
- CRM / workflow integrations
- Coaching analytics depth
- Company & commercial
- Innovation & product leadership
- Project management & communication
- Pricing
- Contract fairness
Pricing measures whether the price looks fair for the value delivered, including packaging and renewal friction that show up in real buying cycles.
Score Composition
| Input | Weight | What it covers |
|---|---|---|
| Reviews | 40% | A proprietary read of what practitioners say about likes, complaints, and day-to-day use, including public review sites, forums, and private chat rooms. Paid reviews and pay-for-play sites such as Clutch are out of scope. |
| Product | 35% | Hands-on look at screens and workflows. |
| Pricing | 15% | Whether the price looks fair for what you get. |
| Docs & training | 10% | Docs, tutorials, and training material. |
How we balanced the evidence
The Overall Score is the simple average of the eight criteria. Recommendation language follows that score and the fit pattern described above.
Scope
Fireflies.ai is graded here as ai meeting assistants. Criteria scores can move as more review volume and product checks are added.