Home / Founders / Jennifer Smith
Smith wants process knowledge to capture itself, so onboarding and AI agents stop depending on blank-page SOPs.
Jennifer Smith is co-founder and chief executive of Scribe, a workflow documentation company that records how people complete tasks and turns those captures into step-by-step guides for teams and AI agents.
Co-founding Scribe with Aaron Podolny
Smith co-founded Scribe with Aaron Podolny. The company’s public site frames the product as documentation that writes itself from real work, aimed at onboarding and process knowledge, according to Scribe.
Expanding Scribe Beyond Capture
As companies adopted Scribe for onboarding and software rollouts, the product expanded from simple capture into optimization and platform features meant to feed AI agents with process context. Keeping capture reliable across changing UIs has been a standing product challenge.






