Home / Directory / AI SaaS tooling / Compared / Circleback vs Fathom
Circleback vs Fathom
Circleback and Fathom both join your calls, or run as a desktop app, and turn them into transcripts, summaries, and action items. Circleback prices by user at $15, $25, and $35 a month and pushes meeting details into other apps through automations. Fathom leads with a free plan of unlimited recordings and adds team and CRM features on its paid plans.
| What buyers compare | Circleback | Fathom |
|---|---|---|
| Price per monthSources 3, 4 | Free: $0. Pro $15, Business $25, and Enterprise $35 per user, on annual billing. Enterprise volume discounts apply automatically | Free: $0. Team $15 per user billed annually ($19 monthly, 2-user minimum). Business $25 ($34). Individual Premium $16 ($20). Enterprise: quote |
| Free plan or trialSources 3, 4 | Free plan with unlimited meetings, a 30-day history, and limited automations. Free trials on paid plans | Free forever, with unlimited recordings, transcriptions, and instant AI summaries. Free trials on paid plans, plus a 90-day guarantee |
| How usage is countedSources 3, 4 | Per user. Every plan includes unlimited meetings. Business and Enterprise add unlimited free viewers | Per user, with a 2-user minimum on team plans. Recordings and transcription are unlimited. Team-call lookback in Ask Fathom depends on the plan |
| Integrations and featuresSources 3, 4 | A meeting bot or a bot-free desktop app, plus mobile and Apple Watch apps for in-person meetings. Pro adds automations to Notion, HubSpot, Salesforce, Attio, and webhooks. API, MCP, and CLI access on every plan | Bot capture or bot-free capture (a Mac beta), action items, playlists, Slack, Zapier, a public API, MCP, and Claude and ChatGPT integrations. Business adds CRM field sync, Deal View, and coaching metrics |
| Security and deploymentSources 3, 4 | Business adds roles and custom data retention. Enterprise adds SAML or OIDC single sign-on, SCIM, and HIPAA compliance | Enterprise: SSO, SCIM, custom data retention, organization-wide security controls, and a signed HIPAA BAA |
| Best forSources 1, 2 | Founders, product teams, and sales teams at startups and smaller companies that want accurate notes, clear action items, and automations that push meeting details into their CRM and task tools | Individuals and teams that want high-quality meeting notes with a low-friction free start and an easy upgrade path |
List prices in US dollars per month before tax, as published on each vendor's site on November 2, 2026, billed monthly unless the cell says otherwise. "Quote" means the vendor sets the price through its sales team.
Which one fits
Circleback is the stronger pick for automations that push notes into other tools, while Fathom starts with a more generous free plan and adds CRM and coaching features on Business.
Choose Circleback if
- You want meeting details to flow into Notion, HubSpot, Salesforce, Attio, or webhooks. Automations start on the $15 Pro plan.
- You take in-person meetings. Circleback has mobile and Apple Watch apps for them, as well as a bot-free desktop app for calls.
- Your team has many occasional readers. Business and Enterprise include unlimited free viewers.
Choose Fathom if
- You want the easiest free start. The free plan covers unlimited recordings, transcription, and instant AI summaries.
- Your reps need CRM field sync, Deal View, and coaching metrics. These sit on the $25 Business plan billed annually.
- You need a signed HIPAA BAA, SSO, and SCIM on an Enterprise plan with a dedicated success manager.
What buyers say
“I evaluated many of these for my company and ultimately found that they were pretty much all bad due to lack of customizability. [...] Being able to customize the transcription to capture industry-specific terms, acronyms, or internal codenames, is an absolute must.”
pants2 · HN, in the Show HN thread for Circleback, naming Fathom among the AI notetakers he tried · · source
“I wanted meeting notes to land in HubSpot and Notion without building a Zap, and Circleback does that from the Pro plan. Fathom has the easier free start, but we ended up paying for Circleback.”
Head of operations, 20-person agency
Representative buyer view
“Our reps began on Fathom's free plan and nobody needed training. When we wanted CRM field sync we moved to Business. Circleback's automations look strong, but Fathom already did what we needed.”
Sales manager, B2B software company
Representative buyer view
Verdict
Circleback (7.8 out of 10, Recommend) is the choice when notes should flow into other tools through automations, with plain per-user prices of $15, $25, and $35 a month and a free plan of unlimited meetings. Fathom (7.6 out of 10, Recommend) is the choice when you want the easiest free start and later need CRM field sync, Deal View, and coaching metrics on Business at $25 per user billed annually.
Methodology
We read the Circleback and Fathom pricing pages on November 2, 2026 and recorded every published price, limit, and plan feature. A cell reads "Not published" when the vendor does not state that detail on its site.
Scores and best-fit notes come from the AIR reviews of each product. Buyer quotes come from public forum posts. Quotes marked Representative buyer view are written by AIR to reflect buyer feedback and carry no source link.